Learn Alfred, step by step.
13 short lessons, from your first portal to your weekly results. Each one walks you through exactly what to do, with tips along the way.
What Alfred does in 90 seconds
One QR code, one page, and the places you look after it.
Build your portal and print your QR code
Your first value moment: a live page and a sign for the counter in five minutes.
Choose the buttons on your page
The page should show the three or four things customers actually come for.
Train your assistant
The chat is only as good as what it knows about you.
Turn on your follow-ups
The emails that bring a customer back, already written.
Take bookings
Let customers book from the portal, in your hours or your own booking tool.
Answer in Conversations
Every chat, every reply to your follow-ups and every piece of feedback, in one place.
Your customers, groups and rewards
Who the portal brought in, how to group them, and how to honour a reward at the counter.
English and Spanish
Customers who speak Spanish get your page, chat, bookings and emails in Spanish.
Home and your results
What Alfred did this week, what needs you, and what your QR code earns.
How credits work
What a reply costs, what your plan includes, and what happens at zero.
Videos, check-in and your own web address
Three newer things your portal can do.
Teams and agents
Give each person on your team their own login, and each agent their own portal.
Still have questions after the lessons?
Ask Alfred in Support