Ask Alfred.

About five minutes. The onboarding wizard learns your services, tone, and rules in one short chat, then proposes the journeys it should run so you just confirm each one. Your first customer email is drafted before setup ends. Prefer to stay hands-off? Take the done-for-you setup — you tell us about the business, we build it and confirm by email. No calls either way.

Mailchimp is a sending tool: you still write every email, build every list, and guess who to contact. A CRM stores data but does nothing with it. Alfred is a marketing operator. You give it a goal in plain English ("win back 20 lapsed customers this month") and it scores your customers, decides who to reach, writes the message, sends on the right day, and reports what came back. Less tool, more employee.

Alfred runs on HIPAA-eligible infrastructure, and we sign a BAA before any practice connects real patient data. Messages are written to be PHI-safe by design: they name a treatment type or service, never a diagnosis or clinical note. Full specifics are on the security page.

Unlikely, and that’s the point. Alfred learns your tone, references your real services, and writes like you on a good day. People get something personal from a business they know, not "Dear Valued Customer." You can review and edit every message before it goes out, so your voice stays yours.

Yes, that’s exactly who Alfred is built for. You describe your business in a sentence, then give goals in plain English: "Fill my October slots," "Win back anyone who hasn’t visited in 90 days," "Remind next week’s appointments." Alfred handles the targeting, writing, timing, and follow-up. No funnels to build, no sequences to configure.

Every day it scans your customer list for risks and opportunities: someone overdue for a follow-up, a repeat visit due next week, a new inquiry who hasn’t heard back. It replies where customers message you — website chat and email on every plan, plus Instagram and Facebook on Premium — and runs retention journeys over email (SMS is coming, not live yet), drafting the right message for the right person. With approval-first on by default, nothing sends until you okay it, and you can flip to autonomous once you trust the plays. A Morning Brief shows what happened overnight.

Both. Alfred answers the questions customers actually ask — your hours, what you offer, what something involves, whether you have availability — on your website chat and email, plus Instagram and Facebook on Premium. Connect your Cal.com calendar and it goes one step further: it books a confirmed slot inside the same conversation and starts the reminder journey. Without a calendar connected it captures the lead with full context and hands off to your team, so nothing slips.

No. Approval-first is on by default: Alfred drafts, you approve, and only then does anything go out. Switching a journey on never starts sending by itself, and you can edit any message before it sends. Once a journey has earned your trust you can let it run on its own, and you can switch that back whenever you want.

You see it in writing. Every morning the Morning Brief shows what happened overnight. Every Monday, Alfred reports what each journey did: what it sent, who replied, and the revenue attributed to it, line by line. Your dashboard shows recovered revenue against what your plan costs. Not vibes, receipts.

Three plans after a 14-day free trial: Lite at $350/month, Pro at $500, and Premium at $800. That is the whole price — there is no setup fee and no onboarding charge; we configure Alfred for your business as part of the plan. Every plan includes the full intelligence — A/B testing, revenue attribution, AI replies, and alerts — so you're choosing capacity and channels, not features. No card is required to start, so if you do nothing when the trial ends, your account simply pauses. It never silently charges you. Your customer list and data stay yours and exportable either way.