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Built for telehealth & virtual care

Talk to Alfred.
Built for telehealth.

Refill reminders, lapsed-patient win-backs, and missed-visit rebookings. Pre-loaded for virtual care. Adherence nudges and missed-visit recovery run automatically, around the clock.

14-day free trial. No card. Then pick a plan from Essential up — your portal, QR and contacts stay either way.

A woman smiling at an email on her phone, with colleagues working at a table behind her.

The complete system

Everything, working as one.

Not a chatbot. Not another CRM. Alfred is the whole patient side of your practice — four tools that work as one, sharing one memory, so no enquiry and no overdue patient ever slips through.

AI reply agent, on your channels

Never lose a new patient to a slow reply.

Patients decide while your office is closed. Someone asks about a treatment at 9pm — Alfred answers at 9pm, as your practice.

  • Instant replies on website chat, email, and WhatsApp — Instagram and Facebook on Pro
  • Handles the questions your front desk hears all day
  • Books the serious ones into a consult
  • Answers from your website, PDFs, and business content — not guesses

A CRM with intelligent segmentation

A patient list that sorts itself.

Recall is a list problem before it’s a phone problem. Everyone who messages you is saved automatically — no data entry — so you always know who needs a call.

  • Every enquiry becomes a saved patient record on its own
  • Sorted into new enquiries, active patients, overdue for a visit and likely referrers
  • Engagement scores show who’s warm and who’s drifting
  • Turn any group into an audience and reach it with one send

Automated journeys, by email

Follow-up that never forgets a patient.

Six months between visits is a long time to be forgotten. 14 ready-made email sequences work both ends: turning new enquiries into booked visits, and keeping patients from slipping away.

  • A new-enquiry nurture that turns interest into a booked first visit
  • One-time announcements — new services, seasonal reminders — to your whole list
  • Visit reminders that keep the schedule full
  • Win-backs for patients you haven’t seen in months
  • Review asks after the visit
  • Every email waits for your OK before it sends

Your practice link hub

The front door that never closes.

Put it in your Instagram bio, your email signature, your Google profile. Patients pick a time and it lands straight on your calendar — no phone tag, no voicemail.

  • Answers common questions before the phone rings
  • New-patient form — every request gets automatic follow-up
  • Collects reviews on the page and shows off the best
  • Bookings — use Cal.com or your own scheduler link
  • Built-in analytics — see visits and which buttons get tapped

Anywhere else, this is four subscriptions that don’t talk to each other.

Here it’s one operator with one memory. The chat becomes a patient record. The record starts the right email sequence. The sequence books the next visit. That’s the difference between a pile of tools and a system.

One memory, end to end

  1. A patient writes at 9pm

    On your website chat or email — Alfred answers on the spot.

  2. The chat becomes a patient record

    Saved, scored and sorted — no data entry.

  3. The record starts the right emails

    The matching sequence begins on its own.

  4. The emails book the next visit

    And every step shows up in your morning brief.

Pre-built journeys

What you can tell Alfred for telehealth & virtual care.

Each journey below is ready to run. Tap any one, or just speak the goal — “Book 20 virtual consults this month” — and Alfred maps it to the right journey.

Visit confirmation

Sends a confirmation the moment a patient books — sets the tone and reduces no-shows.

Visit reminders

Two-touch reminder: 24h before and 1h before, so the slot never goes cold.

New patient welcome

Engages new patients the moment they submit a form — warm welcome, key info, and a low-friction path to their first visit.

Post-visit follow-up

Closes the loop after every visit — feedback ask, next-step nudge, and a thank-you that builds loyalty.

Cancellation / no-show recovery

Saves the relationship when a patient cancels or no-shows — fast rebook offer before they drift.

Referral & loyalty reward

Turns happy patients into advocates — referral ask + loyalty reward after a great visit.

Show all 14 journeys

Patient reactivation

Wins back lapsed patients — empathetic, no-pressure outreach that invites them back.

Early check-in (30 days)

Catches patients at the 30-day mark — before they drift — with a proactive check-in that keeps the relationship alive.

Protocol progress checkpoint

Checks in at the 15 / 45 / 90-day marks with a one-tap "how's it going?" — sends happy patients to a review, the unsure to support, and flags anyone at risk before they churn.

Billing / renewal reminder

Heads up before a charge hits — keeps patients aware so failed cards and disputes drop.

Past-due / failed payment

Recovers failed charges and overdue invoices with a graduated, polite reminder series.

Post-purchase follow-up

Onboards new buyers, asks for a review, and surfaces the next natural cross-sell.

Annual membership renewal

Reminds patients 30 days before their annual renewal — with a loyalty offer that rewards their commitment.

Post-visit review request

Asks patients for a public review 1 day after their visit. Skipped when no review URL is configured.

Pricing

One operator. Four sizes.

A CRM, email automation, an AI reply agent, a booking portal and analytics runs $400–800/month across six bills. Alfred is all six, and it runs them.

Billing

Starter

Your branded portal and QR code, with two automations, morning briefs, and 50 web-chat replies a month.

$20/mo

No credit card required

Self-serve

Get started
  • Contacts200
  • Portals1
  • Web-chat agent50 / mo
  • Email agent
  • IG + FB
  • WhatsApp agent
  • Automations2
  • Credits/mo
  • Lead scoring & segments
  • Custom sending domain
  • Morning brief · learning loop
  • Team + role-based access

Essential

Your branded hub and QR code, with 4 automations running. Every customer who scans becomes a contact Alfred follows up with.

$99/mo

Billed monthly · cancel anytime

Self-serve

Start free trial
  • Contacts500
  • Portals2
  • Web-chat agent200 / mo
  • Email agent
  • IG + FB$29/mo add-on
  • WhatsApp agent
  • Automations4
  • Credits/mo$10
  • Lead scoring & segments
  • Custom sending domain
  • Morning brief · learning loop
  • Team + role-based access
Most popular

Growth

The full operator. Up to 6 automations, unlimited AI replies, and your own name in the inbox.

$199/mo

Billed monthly · cancel anytime

Self-serve

Start free trial
  • Contacts1,000
  • Portals3
  • Web-chat agentUnlimited
  • Email agent
  • IG + FB$29/mo add-on
  • WhatsApp agent
  • Automations6
  • Credits/mo$20
  • Lead scoring & segments
  • Custom sending domain
  • Morning brief · learning loop
  • Team + role-based access

Full autopilot

Pro

Your team, every automation, and self-serve setup. For practices that need the full stack.

$299/mo

Billed monthly · cancel anytime

Self-serve

Start free trial
  • Contacts2,000
  • Portals5
  • Web-chat agentUnlimited
  • Email agent
  • IG + FB
  • WhatsApp agent
  • AutomationsUnlimited
  • Credits/mo$50
  • Lead scoring & segments
  • Custom sending domain
  • Morning brief · learning loop
  • Team + role-based access

Speaks patient language

No "patient" copy in a restaurant. No "diner" copy in a SaaS app. Alfred adapts every message to your patients.

Setup is a conversation

Describe your business in a chat — Alfred proposes your blueprint and first journeys. No flowchart builder, no 4-week implementation.

AI Reply Agent + Unibox

Every inbound message lands in one Unibox. The AI Reply Agent drafts the reply within minutes — tone-matched drafts per patient, objections handled, visitors qualified 24/7.

Ready to put Alfred
to work?

14-day free trial, no card. Alfred starts surfacing revenue moves the moment you import your patients.

Secure infrastructure· Cancel anytime· Tuned to telehealth & virtual care