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Built for telehealth & virtual care

Talk to Alfred.
Built for telehealth.

Refill reminders, lapsed-patient win-backs, and missed-visit rebookings. Pre-loaded for virtual care. One clinic on Alfred: 150 emails sent, 51 replies — 34% reply rate.

14-day trial. No card. Setup is a conversation.

The problem

Patients drop off between visits. Alfred brings them back.

32%

patients lapse silently

Without proactive outreach, this is the share who quietly stop reordering or rebooking.

Source: Functional medicine retention benchmarks, 2024

$280K

avg revenue lost / yr

Per clinic, from un-followed-up patients and missed reorders that nobody catches in time.

Modeled from MGMA + functional med practice data

14 days

is the lapse window

After 14 days of silence, win-back rate drops 70%. Alfred catches them on day 7.

Source: Harvard Business Review, customer retention studies

Pre-built journeys

What you can tell Alfred for medical & wellness practice.

Each journey below is ready to run. Tap any one, or just speak the goal — “Book 20 consults this month” — and Alfred maps it to the right journey.

Visit confirmation

Sends a confirmation the moment a patient books — sets the tone and reduces no-shows.

Visit reminders

Two-touch reminder: 24h before and 1h before. Cuts no-shows by 30-50%.

New patient welcome

Engages new patients the moment they submit a form — warm welcome, key info, and a low-friction path to their first visit.

Post-visit follow-up

Closes the loop after every visit — feedback ask, next-step nudge, and a thank-you that builds loyalty.

Cancellation / no-show recovery

Saves the relationship when a patient cancels or no-shows — fast rebook offer before they drift.

Referral & loyalty reward

Turns happy patients into advocates — referral ask + loyalty reward after a great visit.

Patient reactivation

Wins back lapsed patients — empathetic, no-pressure outreach that recovers 20-30% of inactive accounts.

Early check-in (30 days)

Catches patients at the 30-day mark — before they drift — with a proactive check-in that keeps the relationship alive.

Protocol progress checkpoint

Checks in at the 15 / 45 / 90-day marks with a one-tap "how's it going?" — sends happy patients to a review, the unsure to support, and flags anyone at risk before they churn.

Billing / renewal reminder

Heads up before a charge hits — keeps patients aware so failed cards and disputes drop.

Past-due / failed payment

Recovers failed charges and overdue invoices with a graduated, polite reminder series.

Post-purchase follow-up

Onboards new buyers, asks for a review, and surfaces the next natural cross-sell.

Annual membership renewal

Reminds patients 30 days before their annual renewal — with a loyalty offer that rewards their commitment.

Post-visit review request

Asks patients for a public review 1 day after their visit. Skipped when no review URL is configured.

Your playbook

Don’t want to wire each one yourself? Turn on the playbook.

Alfred ships with pre-built lifecycle journeys — Welcome → Win-back → Renewal — already wired to fire on the right triggers. Enroll once, watch contacts move through, see the revenue. Pause any journey with one click. See exactly which step every contact is at.

🌱 New Lead Nurture💫 Win Back Lapsed💳 Subscription Lifecycle🎯 No-Show Recovery

Live journey

3 active

🌱 New Lead Nurture

4 steps · 30 days

All 32 @ Welcome1 @ First-visit nudge
Next sendin 4h

See it in action

What Alfred actually writes.

Every message is drafted by Alfred and queued for your one-click approval. Here are three real examples — your tone, your offer, your customers.

Email · Reactivation
A

From: Dr. Rivera's Clinic

To: customer@example.com

Sarah, it's been a minute 👋

It's been 8 weeks since your last visit and we just wanted to check in. Your protocol works best with consistent timing — and you're due. We've held a slot for you next Tuesday at 2pm if it works. One click below to confirm.

Book my visit →
Approved · Sent to 12
3 booked
Email · Reminder

See you tomorrow then? Got busy at work.

Yes! 2pm tomorrow at the Oak St. location. Need to reschedule? Just reply RESCHEDULE and we'll find a better time. 🙏

Sent today, 9:14 AM · T-24h reminder

Auto-sent · 47 today
↓ 32% no-shows
Unibox · Reply draft
Customer asked

do you offer a discount if I commit to a 6-month protocol up front?

Alfred drafted

Great question! We do — 6-month protocols come with a 12% discount and free quarterly check-ins. Want me to send the breakdown? It's about $1,840 less than month-to-month.

Send →
Edit
Awaiting your approval
~12 sec drafted

Every message reflects your brand voice, your offers, and your customer’s context. Pause Alfred or switch on review-before-send anytime.

Measured on Alfred

34% of outreach got a reply.

A peptide & wellness clinic runs its patient outreach on Alfred. He has sent 150 emails so far — 51 patients wrote back, every reply tracked in the Unibox.

150

emails sent by Alfred

51

patient replies

34%

reply rate

Live production numbers from a real Alfred workspace, July 2026 — not projections or benchmarks.

The trade

Four tools. A part-timer.
Or one Alfred.

What you’re paying for today vs. what Alfred replaces — at one-tenth the cost. Line by line.

Without Alfred

With Alfred

Refill windows
Patients lapse silently between cycles
Alfred nudges every patient before the window closes
Lapsed patients
Win-backs happen only when someone remembers
Quiet for 30 days → the win-back journey re-engages them
Reviews
Asked ad-hoc, if ever
Every happy patient gets a review ask at the right moment
Monthly cost
$3,000+/mo for a part-time marketer
From $49/mo for a 24/7 operator
Your time
8+ hrs/week on lists, copy & follow-ups
~5 min/day reviewing the morning brief
Coverage
Mon–Fri only — nights and weekends dark
24/7 — runs through weekends and holidays
Journeys
Hand-built sequences in 4 disconnected tools
A pre-built playbook per industry, one platform
Replies
Type every reply yourself — or copy a template
AI drafts 3 tone-matched variants in your voice
Lapsed customers
Go quiet — nobody notices until it’s too late
Auto-detected and re-engaged automatically

The bottom line

Your monthly damage

Old stack

$3,000+/mo

With Alfred

From $49/mo

The math: save $2,800+/mo, reclaim 8+ hours every week, and stop losing customers to silence.

Pricing

Pays for itself in one
recovered patient.

A part-time marketing coordinator costs $2,500/mo and doesn’t work weekends. Alfred does. For $49.

Alfred

$49/mo · self-serve

1,000 contacts · 5,000 emails

Start free trial

Alfred Pro

$99/mo · higher volume

5,000 contacts · 20,000 emails · custom domain

Start free trial

14-day trial. No card. Cancel anytime. · See full pricing →

Speaks patient language

No "patient" copy in a restaurant. No "diner" copy in a SaaS app. Alfred adapts every message to your patients.

Setup is a conversation

Describe your business in a chat — Alfred proposes your playbook and first journeys. No flowchart builder, no 4-week implementation.

AI Reply Agent + Unibox

Every inbound message lands in one Unibox. The AI Reply Agent fires back within minutes — tone-matched drafts per patient, objections handled, visitors qualified 24/7.

Ready to put Alfred
to work?

14-day trial. No card. Alfred starts surfacing revenue moves the moment you import your patients.

Secure infrastructure· Cancel anytime· Tuned to medical & wellness practice