Talk to Alfred.
Built for peptide clinics.
Refill reminders, lapsed-patient win-backs, and missed-consult rebookings. Pre-loaded. Refills, win-backs and rebookings run nightly — the front desk stays on patients.
14-day trial. No card. Setup is a conversation.
The problem
Patients lapse in silence. Alfred catches them.
These are illustrative planning figures, not published benchmarks or results we have measured. They are here to frame the question — the number that matters is the one you get running it against your own list.
32%
patients lapse silently
Without proactive outreach, this is the share who quietly stop reordering or rebooking.
Illustrative figure — not a published benchmark
$280K
avg revenue lost / yr
Per clinic, from un-followed-up patients and missed reorders that nobody catches in time.
Illustrative model — not a measured result
14 days
is the lapse window
After 14 days of silence, win-back rate drops 70%. Alfred catches them on day 7.
Illustrative figure — not a published benchmark
Pre-built journeys
What you can tell Alfred for medical & wellness practice.
Each journey below is ready to run. Tap any one, or just speak the goal — “Book 20 consults this month” — and Alfred maps it to the right journey.
Visit confirmation
Sends a confirmation the moment a patient books — sets the tone and reduces no-shows.
Visit reminders
Two-touch reminder: 24h before and 1h before. Cuts no-shows by 30-50%.
New patient welcome
Engages new patients the moment they submit a form — warm welcome, key info, and a low-friction path to their first visit.
Post-visit follow-up
Closes the loop after every visit — feedback ask, next-step nudge, and a thank-you that builds loyalty.
Cancellation / no-show recovery
Saves the relationship when a patient cancels or no-shows — fast rebook offer before they drift.
Referral & loyalty reward
Turns happy patients into advocates — referral ask + loyalty reward after a great visit.
Patient reactivation
Wins back lapsed patients — empathetic, no-pressure outreach that recovers 20-30% of inactive accounts.
Early check-in (30 days)
Catches patients at the 30-day mark — before they drift — with a proactive check-in that keeps the relationship alive.
Protocol progress checkpoint
Checks in at the 15 / 45 / 90-day marks with a one-tap "how's it going?" — sends happy patients to a review, the unsure to support, and flags anyone at risk before they churn.
Billing / renewal reminder
Heads up before a charge hits — keeps patients aware so failed cards and disputes drop.
Past-due / failed payment
Recovers failed charges and overdue invoices with a graduated, polite reminder series.
Post-purchase follow-up
Onboards new buyers, asks for a review, and surfaces the next natural cross-sell.
Annual membership renewal
Reminds patients 30 days before their annual renewal — with a loyalty offer that rewards their commitment.
Post-visit review request
Asks patients for a public review 1 day after their visit. Skipped when no review URL is configured.
Your blueprint
Don’t want to wire each one yourself? Turn on the blueprint.
Alfred ships with pre-built lifecycle journeys — Welcome → Win-back → Renewal — already wired to fire on the right triggers. Enroll once, watch contacts move through, see the revenue. Pause any journey with one click. See exactly which step every contact is at.
Live journey
3 active🌱 New Lead Nurture
4 steps · 30 days
See it in action
What Alfred actually writes.
Every message is drafted by Alfred and queued for your one-click approval. Here are three real examples — your tone, your offer, your customers.
From: Dr. Rivera's Clinic
To: customer@example.com
Sarah, it's been a minute 👋
It's been 8 weeks since your last visit and we just wanted to check in. Your protocol works best with consistent timing — and you're due. We've held a slot for you next Tuesday at 2pm if it works. One click below to confirm.
See you tomorrow then? Got busy at work.
Yes! 2pm tomorrow at the Oak St. location. Need to reschedule? Just reply RESCHEDULE and we'll find a better time. 🙏
Sent today, 9:14 AM · T-24h reminder
“do you offer a discount if I commit to a 6-month protocol up front?”
Great question! We do — 6-month protocols come with a 12% discount and free quarterly check-ins. Want me to send the breakdown? It's about $1,840 less than month-to-month.
Every message reflects your brand voice, your offers, and your customer’s context. Review-before-send is on by default. Pause Alfred anytime.
The trade
Four tools. A part-timer.
Or one Alfred.
What you’re paying for today vs. what Alfred replaces — at one-tenth the cost. Line by line.
Without Alfred
With Alfred
The bottom line
Your monthly damage
Old stack
$3,000+/mo
With Alfred
From $350/mo
The math: save $2,800+/mo, reclaim 8+ hours every week, and stop losing customers to silence.
The blueprint
Peptide & Wellness Clinics, week one to day ninety.
Work it through on your own list. A peptide or functional-medicine clinic carrying 200–400 patients who haven't returned in 90+ days, at $350–600 a visit, is sitting on $70K–$240K of dormant revenue. The number that matters is not the average — it's yours: count the patients past 90 days, multiply by your visit value. Most of them did not leave. They forgot you were there, and nothing reminded them.
Figures throughout this blueprint are illustrative planning models, not published benchmarks or customer results.
350
lapsed patients
the list size used in the model
$420
visit value
the rate used in the model
90 days
the lapse threshold
when Alfred starts the win-back
Section 01
Week 1 setup checklist
Day by day, zero to fully live.
- Export ONE master CSV from your EHR or scheduling tool — name, email, phone, and a Treatment column ("GLP-1", "Testosterone", "BPC-157"… your words work)
- Go to Contacts → Import CSV and upload the file — Alfred's AI maps every patient to their program automatically
- Alfred auto-scores every contact 1–100 based on recency, engagement, and visit history
- Re-importing later? Check "Update customers already in Alfred" and new info merges in without touching what Alfred has learned
- Go to Automations → select "Win-Back: 90-Day Lapse"
- Set your reactivation message tone (warm + clinical works best for wellness)
- Alfred auto-enrolls any contact marked 90+ days since last visit — no manual tagging needed
- Review the 4-touch sequence and customize Day 1 message with your clinic name
- Automations → flip on the program packs that match your clinic: GLP-1 / Weight Loss, Hormone Optimization, Peptide Therapy
- Each journey routes itself — weight-loss patients get the weight-loss cadence, hormone patients get labs-and-renewal timing, automatically
- Schedule any step by day ("3 days after enrollment") or by calendar date ("send on the 20th") — your choice per step
- Set your email brand colors once in Settings and every email — including AI-written ones — ships in your brand
- Settings → Business Profile → Booking URL
- Paste your Calendly, Acuity, or scheduling tool link
- Alfred includes this link automatically in every reminder, win-back, and confirmation
- Test it: go to a contact → Quick Actions → Send Test Journey → confirm the link renders
- Portal → build your branded link-hub: book, refill, contact, and chat — opened by a QR code or a single link (perfect for the front desk, intake packets, or your Instagram bio)
- Drop the one-line web-chat script on your site too, or just share the portal link — both capture and qualify inbound leads 24/7
- Connect your channels in Settings → Integrations: email, plus Instagram DMs & Facebook Messenger (or your existing ManyChat) all land in one Alfred inbox
- Every inbound — chat, DM, or form — auto-imports as a scored contact, so nothing slips through the cracks
Section 02
4 journeys to start with
The ones that matter most here. Launch them in week one.
Win-Back: 90-Day Lapse
Who: Every patient 90+ days since their last visit
4 touch
Reaches every lapsed patient on a four-touch cadence, then stops — no list ever goes cold unworked
Message sequence
Day 1 — Warm personal check-in: "Hey [Name], we haven't seen you in a while…"
Day 4 — Educational value: a relevant protocol insight for their health goal
Day 10 — Soft booking ask with direct link
Day 18 — Final nudge: "Your spot is still open"
Refill Cycle Reminder
Who: Active protocol patients approaching their refill window
Per-patient
Counts down from each patient's own refill date, so nobody runs out before they are reminded
Message sequence
Day −14 — Heads-up: "Your [protocol] refill window opens soon"
Day −7 — Reminder with reorder link
Day −3 — Urgency: "Running low? We can have it ready before you run out"
Day 0 — Final call with direct reorder or booking link
New Patient Onboarding
Who: Every new patient who books their first consultation
5 touch
Five touches across the first week — the window where a new patient decides whether to come back
Message sequence
Instant — Booking confirmation with prep instructions
Day −1 — Day-before reminder + what to bring
Day 0 (2hr before) — "See you today" nudge
Day +1 — Post-visit check-in: "How are you feeling?"
Day +7 — Progress check + next appointment ask
Program Journeys: GLP-1 · Hormone · Peptide
Who: Every patient, routed automatically by their treatment program
3×
Each program runs its own cadence — no patient gets generic messaging again
Message sequence
GLP-1 / Weight Loss — week-1 check-in → progress touchpoints → day-30 refill → share-your-progress ask
Hormone Optimization — week-1 + two-week check-ins → follow-up labs reminder → refill & plan renewal
Peptide Therapy — protocol start check-in → ten-day touch → reorder window → review & referral ask
Import your list with a Treatment column once — Alfred routes every patient into the right journey, forever
Section 03
Daily routine
Five to fifteen minutes a day keeps Alfred compounding.
Morning
5 min
Open the Decision Brief
Alfred ranks today's highest-value moves with the dollars attached — who to win back, who's due to refill, who's waiting on a reply. Approve the ones you want; Alfred executes the rest. Yesterday's measured open and click rates sit right beside it.
Clear the Inbox
One queue for every channel — email, web chat, Instagram & Facebook DMs, form submissions, and reviews. Alfred drafts each reply in your clinic's voice and auto-resolves the routine ones; you only touch what needs a human.
Check enrollment queue
Any new contacts who crossed the 90-day threshold automatically get added to win-back today.
Midday
3 min
Scan active journeys
Automations → are all packs running green? Pause anything with unusually low open rates.
Web chat leads
Any new chat visitors with score 60+? Those are worth a personal call today, not just a journey.
Friday Review
15 min
Revenue Pulse check
Analytics → Revenue Pulse. How much did Alfred attribute this week? Track week-over-week recovery.
Feed the learning loop
A/B on subject lines runs on its own now — Alfred tests variants and favors the winner automatically. Your job: thumbs-up or tweak a few of Alfred's drafts so it tunes to your voice, and let the engagement heatmap steer send times.
Enroll new segment
Who just crossed a threshold? New 60-day lapsed? Post-purchase patients ready for upsell? Enroll them now.
Section 04
30 / 60 / 90 day markers
What to look for at each milestone, so you can tell it is working.
30 Days
Lapsed list enrolled
100%every patient past 90 days in the win-back journey
Refill reminders running
Every active patienttimed per patient, not batched
Inbox response time
< 2 hoursmeasured against your own pre-Alfred baseline
60 Days
Attributed revenue
Tracked per playRevenue Pulse shows which journey booked which patient
Active journeys
All chosen packs liveenrolling automatically, no manual tagging
Lapsed list
Trending downthe list should shrink as win-backs land
90 Days
Attributed vs. plan cost
Visible in one placeRevenue Pulse puts both numbers side by side — judge it yourself
No-show rate
Trending downagainst your own baseline, from reminders and confirmations
Staff time on follow-up
Near zerothe reason you bought this
Pricing
Pays for itself in one
recovered patient.
A part-time marketing coordinator costs $2,500/mo and doesn’t work weekends. Alfred does. From $350.
Lite
$350/mo · getting started1,000 contacts · 5,000 emails · 3 journey packs · website chat + email, 24/7
Start free trialPro
$500/mo · most popular5,000 contacts · 20,000 emails · 5 journey packs · custom sending domain
Start free trialPremium
$800/mo · full autopilot10,000 contacts · 50,000 emails · all 8 journey packs · Instagram + Facebook · team seats
Start free trial14-day trial. No card. Cancel anytime. · See pricing →
Speaks patient language
No "patient" copy in a restaurant. No "diner" copy in a SaaS app. Alfred adapts every message to your patients.
Setup is a conversation
Describe your business in a chat — Alfred proposes your blueprint and first journeys. No flowchart builder, no 4-week implementation.
AI Reply Agent + Unibox
Every inbound message lands in one Unibox. The AI Reply Agent fires back within minutes — tone-matched drafts per patient, objections handled, visitors qualified 24/7.
Ready to put Alfred
to work?
14-day trial. No card. Alfred starts surfacing revenue moves the moment you import your patients.