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Built for med-spas & aesthetics

Talk to Alfred.
Built for med-spas.

Rebooking reminders, lapsed-client win-backs, and membership renewals — pre-loaded for aesthetics. A wellness clinic on Alfred: 150 emails sent, 51 replies — a 34% reply rate.

14-day trial. No card. Setup is a conversation.

The problem

Clients drift between visits. Alfred brings them back.

30%

clients lapse between visits

Aesthetic clients drift after a treatment and never rebook without a timely nudge.

Source: med-spa retention benchmarks, 2024

$100K

/ year recoverable

Typical annual revenue a med-spa recovers by systematically reactivating lapsed clients.

Source: PatientNow med-spa reactivation data

+25%

revenue per member

Membership clients spend ~25% more — Alfred keeps them enrolled and coming back.

Source: AmSpa membership benchmarks

Pre-built Skills

What you can tell Alfred for peptide / wellness clinic.

Each Skill below is bound 1:1 to a Journey Pack. Tap any one to run it, or just speak the goal — “Book 20 consults this month” — and Alfred maps to the right Skill.

Visit confirmation

Sends a confirmation the moment a customer books — sets the tone and reduces no-shows.

Visit reminders

Two-touch reminder: 24h before and 1h before. Cuts no-shows by 30-50%.

New customer welcome

Engages new customers the moment they submit a form — warm welcome, key info, and a low-friction path to their first visit.

Post-visit follow-up

Closes the loop after every visit — feedback ask, next-step nudge, and a thank-you that builds loyalty.

Cancellation / no-show recovery

Saves the relationship when a customer cancels or no-shows — fast rebook offer before they drift.

Referral & loyalty reward

Turns happy customers into advocates — referral ask + loyalty reward after a great visit.

Customer reactivation

Wins back lapsed customers — empathetic, no-pressure outreach that recovers 20-30% of inactive accounts.

Early check-in (30 days)

Catches customers at the 30-day mark — before they drift — with a proactive check-in that keeps the relationship alive.

Protocol progress checkpoint

Checks in at the 15 / 45 / 90-day marks with a one-tap "how's it going?" — sends happy customers to a review, the unsure to support, and flags anyone at risk before they churn.

Billing / renewal reminder

Heads up before a charge hits — keeps customers aware so failed cards and disputes drop.

Past-due / failed payment

Recovers failed charges and overdue invoices with a graduated, polite reminder series.

Post-purchase follow-up

Onboards new buyers, asks for a review, and surfaces the next natural cross-sell.

Annual membership renewal

Reminds customers 30 days before their annual renewal — with a loyalty offer that rewards their commitment.

Post-visit review request

Asks customers for a public review 1 day after their visit. Skipped when no review URL is configured.

Journey Packs

Don’t want to wire each one yourself? Pick a pack.

Alfred ships with pre-built lifecycle sequences — Welcome → Win-back → Renewal — already wired to fire on the right triggers. Enroll once, watch contacts move through, see the revenue. Pause any pack with one click. See exactly which step every contact is at.

🌱 New Lead Nurture💫 Win Back Lapsed💳 Subscription Lifecycle🎯 No-Show Recovery

Live pack

3 active

🌱 New Lead Nurture

4 steps · 30 days

All 32 @ Welcome1 @ First-visit nudge
Next sendin 4h

See it in action

What Alfred actually writes.

Every message is drafted by Alfred and queued for your one-click approval. Here are three real examples — your tone, your offer, your customers.

Email · Reactivation
A

From: Dr. Rivera's Clinic

To: customer@example.com

Sarah, it's been a minute 👋

It's been 8 weeks since your last visit and we just wanted to check in. Your protocol works best with consistent timing — and you're due. We've held a slot for you next Tuesday at 2pm if it works. One click below to confirm.

Book my visit →
Approved · Sent to 12
3 booked
Email · Reminder

See you tomorrow then? Got busy at work.

Yes! 2pm tomorrow at the Oak St. location. Need to reschedule? Just reply RESCHEDULE and we'll find a better time. 🙏

Sent today, 9:14 AM · T-24h reminder

Auto-sent · 47 today
↓ 32% no-shows
Inbox · Reply draft
Customer asked

do you offer a discount if I commit to a 6-month protocol up front?

Alfred drafted

Great question! We do — 6-month protocols come with a 12% discount and free quarterly check-ins. Want me to send the breakdown? It's about $1,840 less than month-to-month.

Send →
Edit
Awaiting your approval
~12 sec drafted

Every message reflects your brand voice, your offers, and your customer’s context. Nothing sends without your approval.

Measured on Alfred

34% of outreach got a reply.

A peptide & wellness clinic runs its patient outreach on Alfred. Its agent team has sent 150 emails so far — 51 patients wrote back, every reply tracked in the unified inbox.

150

emails sent by the agent team

51

patient replies

34%

reply rate

Live production numbers from a real Alfred workspace, July 2026 — not projections or benchmarks.

The trade

Four tools. A part-timer.
Or one Alfred.

What you’re paying for today vs. what Alfred replaces — at one-tenth the cost. Line by line.

Without Alfred

With Alfred

Refill windows
Patients lapse silently between cycles
Refill Reminder Agent nudges before the window closes
Lapsed patients
Win-backs happen only when someone remembers
Quiet for 30 days → Win-Back Agent re-engages automatically
Reviews
Asked ad-hoc, if ever
Every happy patient gets a review ask at the right moment
Monthly cost
$3,000+/mo for a part-time marketer
From $179/mo for a 24/7 operator
Your time
8+ hrs/week on lists, copy & follow-ups
~5 min/day reviewing the morning brief
Coverage
Mon–Fri only — nights and weekends dark
24/7 — runs through weekends and holidays
Journeys
Hand-built sequences in 4 disconnected tools
9 pre-built packs across 8 verticals, one platform
Replies
Type every reply yourself — or copy a template
AI drafts 3 tone-matched variants in your voice
Lapsed customers
Go quiet — nobody notices until it’s too late
Auto-detected and re-engaged automatically

The bottom line

Your monthly damage

Old stack

$3,000+/mo

With Alfred

From $179/mo

The math: save $2,800+/mo, reclaim 8+ hours every week, and stop losing customers to silence.

Pricing

Pays for itself in one
recovered customer.

A part-time marketing coordinator costs $2,500/mo and doesn’t work weekends. Alfred does. For $179.

Starter

Solo operator

500 contacts · 2,500 emails

Start free trial

Growth

Small team

1,000 contacts · 5,000 emails

Start free trial

Scale

Multi-location

Unlimited contacts & emails

Start free trial

14-day trial. No card. Cancel anytime. · See full pricing →

Speaks customer language

No "patient" copy in a restaurant. No "diner" copy in a SaaS app. Alfred adapts every message to your customers.

Setup is a conversation

Describe your business in a chat — Alfred proposes your agent team and first Plays. No flowchart builder, no 4-week implementation.

Inbox, web chat, and AI replies

Every inbound message lands in a unified inbox. Alfred suggests 3 tone-matched reply drafts per customer, and your web chat widget qualifies visitors 24/7.

Ready to put Alfred
to work?

14-day trial. No card. Alfred starts surfacing revenue plays the moment you import your customers.

Secure infrastructure· Cancel anytime· Tuned to peptide / wellness clinic