Online stores
One QR code in every order.Every customer back for the next one.
Customers scan to ask questions, leave a review and claim a reward. Alfred brings them back for the next order.
Free to start. Paid plans from $20/mo. See pricing
Kindred Goods
Good afternoon.
How can we help you today?
Ask Alfred anything…- Claim a reward
How did we do?
Tap a star. It takes two seconds.
Not greatLoved itSubscribe
Offers and news from Kindred Goods. No spam.
you@example.comSubscribeNo app
customers scan from the box
Every order
a chance at a review
Your OK
before any follow-up is sent
EN + ES
In each customer’s language
Ask Alfred
Shipping, returns, sizing, typed right on the portal. Answers come from your own site.
Leave a review
Asked after delivery, while they are unboxing.
Claim a reward
A come-back offer they claim from their phone.
Join your list
Their email, from the Subscribe card, for launches and restocks.
Get started fast
Up and runningin three steps.
01
Build your portal
Paste your store’s website. Alfred reads your shipping, returns and sizing pages and builds the portal.
02
Print your QR
Print the QR on packing slips, thank-you cards and the inside of the box.
03
Start capturing leads
Customers ask about returns, rate their order and claim a code for the next one.
For online stores and brands
The unboxing is your only face-to-face moment.
An online shopper meets your brand once, when the box arrives. A QR on the packing slip turns that minute into a rating, a reason to order again and an answer to “how do returns work?” before it becomes an email.
- Ask about returnsShipping, returns and sizing, answered from your own store pages.
- Rate the orderOne tap on a star, with your review link for everyone.
- Claim a codeAfter rating the order, a reward for the next one unlocks with their email.
- Shop againThe Shop button opens your own store.
Kindred GoodsExample portalKindred Goods
How do returns work?
Returns are easy. I can walk you through the steps, or connect you with the team if you need help.
Walk me through it.
Returns, step by step
From your own returns page
Need a person? The team gets it in their Inbox.
One QR in every box, reviews and rewards behind it
Kindred Goods
How do returns work?
Returns are easy. I can walk you through the steps, or connect you with the team if you need help.
Walk me through it.
Returns, step by step
From your own returns page
Need a person? The team gets it in their Inbox.
Built for how you work
Make the unboxing the start.
Where-is-my-order and returns emails
The agent answers shipping times, returns and sizing from your own policy pages, at any hour.
One-time buyers
After a customer rates the order, a come-back reward pops up, and they leave an email to see the code.
Reviews you never ask for
The rating card on the slip is one tap, and every rating gets your review link.
Simple, transparent pricing
Build your price
Pick a plan, then add only what you need. The price updates as you go.
Billing period
2. Add what you need
Need more locations or a team? That’s Pro.
Your monthly price
$20/mo
- Starter plan$20
What checkout charges, billed monthly. Cancel anytime.
Get StarterStarter includes
Everything in Free, plus
- No “Powered by Alfred” badge
- Agent in your portal: answers and books
- Before the visit: booking reminder
- After the visit: review & referral
- When customers reply to a follow-up, it lands in Conversations
- Up to 1,000 customers
- About 300 agent replies a month
Start free. Your portal and QR never expire. Agent replies are metered from your included credits; top up only if you outgrow them.
Still deciding?
Hi Kai, thanks for chatting with us yesterday. If you are still deciding, the shop is linked below, and you can reply to this email with any question about sizing or returns.
A more personal experience
Customers who order again.
Alfred thanks each customer, asks for the review and invites them back with a reward, in your brand’s own words.
- After delivery, a review ask, and happy customers can send a friend.
- Joined your list? Alfred replies and sends what is new.
- Booked a fitting, pickup or consult? A reminder the day before.
- Asked about an order in the chat but did not follow through? A next-day note with the answer and a link.
Frequently asked questions
Straight answers.
Everything you need to know, in a few clicks.
Still have a question? Ask usDoes it connect to Shopify?
Not as an integration. The Shop button opens your Shopify store or any other, and the agent answers from your store’s public pages.
Can the agent look up an order?
No. It answers policy questions like shipping times and returns from your site, and hands over to your team for anything about a specific order.
Where does the QR code go?
Packing slips, thank-you cards, product packaging and pop-up stands. Each opens the same portal.
How do the reward codes work?
After a customer rates you or answers your survey, your offer pops up, and they leave an email to see the code. You set the offer and the code.
Can we announce restocks?
Subscribers from the portal are saved as contacts. Your follow-ups write to them after you approve the wording.
Do you handle payments or checkout?
No. Nothing is paid inside the portal. Checkout stays in your own store.
Your next order isone scan away.
Build your store portal today and put a front desk in every box.