Talk to Alfred.
Built for dental offices.
Hygiene recall, lapsed-patient win-backs, and no-show prevention. Pre-loaded for dental. Alfred runs it all — the front desk stays on patients.
14-day trial. No card. Setup is a conversation.
The problem
Recall slips. Revenue slips. Alfred fixes that.
These are illustrative planning figures, not published benchmarks or results we have measured. They are here to frame the question — the number that matters is the one you get running it against your own list.
40%
recall miss rate
Patients who skip the 6-month cleaning and never reschedule on their own.
Illustrative figure — not a published benchmark
$22K
/ month leak
Avg overdue-recall revenue sitting untouched at multi-location practices.
Illustrative figure — not a published benchmark
90 days
and they're gone
Patients who don't hear from you in 90 days are 3× more likely to switch dentists.
Illustrative figure — not a published benchmark
Pre-built journeys
What you can tell Alfred for dental practice.
Each journey below is ready to run. Tap any one, or just speak the goal — “Fill 20 hygiene recall slots this month” — and Alfred maps it to the right journey.
Appointment confirmation
Sends a confirmation the moment a patient books — sets the tone and reduces no-shows.
Appointment reminders
Two-touch reminder: 24h before and 1h before. Cuts no-shows by 30-50%.
New patient welcome
Engages new patients the moment they submit a form — warm welcome, key info, and a low-friction path to their first appointment.
Post-appointment follow-up
Closes the loop after every appointment — feedback ask, next-step nudge, and a thank-you that builds loyalty.
Cancellation / no-show recovery
Saves the relationship when a patient cancels or no-shows — fast rebook offer before they drift.
Referral & loyalty reward
Turns happy patients into advocates — referral ask + loyalty reward after a great appointment.
Patient reactivation
Wins back lapsed patients — empathetic, no-pressure outreach that recovers 20-30% of inactive accounts.
Early check-in (30 days)
Catches patients at the 30-day mark — before they drift — with a proactive check-in that keeps the relationship alive.
Treatment progress checkpoint
Checks in at the 15 / 45 / 90-day marks with a one-tap "how's it going?" — sends happy patients to a review, the unsure to support, and flags anyone at risk before they churn.
Billing / renewal reminder
Heads up before a charge hits — keeps patients aware so failed cards and disputes drop.
Past-due / failed payment
Recovers failed charges and overdue invoices with a graduated, polite reminder series.
Post-purchase follow-up
Onboards new buyers, asks for a review, and surfaces the next natural cross-sell.
Annual membership renewal
Reminds patients 30 days before their annual renewal — with a loyalty offer that rewards their commitment.
Post-appointment review request
Asks patients for a public review 1 day after their appointment. Skipped when no review URL is configured.
Your blueprint
Don’t want to wire each one yourself? Turn on the blueprint.
Alfred ships with pre-built lifecycle journeys — Welcome → Win-back → Renewal — already wired to fire on the right triggers. Enroll once, watch contacts move through, see the revenue. Pause any journey with one click. See exactly which step every contact is at.
Live journey
3 active🌱 New Lead Nurture
4 steps · 30 days
See it in action
What Alfred actually writes.
Every message is drafted by Alfred and queued for your one-click approval. Here are three real examples — your tone, your offer, your customers.
From: Bright Smile Dental
To: customer@example.com
Time for your cleaning, Jamie 🦷
It's been 6 months since your last visit — you're right on schedule. Dr. Chen has a hygiene slot open next Tuesday at 10am. One click to confirm and we'll take care of the rest.
Is Tuesday's cleaning still good?
Yes! 10am with Dr. Chen at our downtown office. Need to move it? Reply RESCHEDULE and we'll find a better time. 🙏
Sent today, 9:14 AM · T-24h reminder
“how much does a cleaning cost with my insurance?”
With most PPO plans your cleaning is $0 out-of-pocket — we'll verify your benefits before the appointment so there are no surprises. Want me to confirm your coverage now?
Every message reflects your brand voice, your offers, and your customer’s context. Review-before-send is on by default. Pause Alfred anytime.
The trade
Four tools. A part-timer.
Or one Alfred.
What you’re paying for today vs. what Alfred replaces — at one-tenth the cost. Line by line.
Without Alfred
With Alfred
The bottom line
Your monthly damage
Old stack
$3,000+/mo
With Alfred
From $350/mo
The math: save $2,800+/mo, reclaim 8+ hours every week, and stop losing customers to silence.
The blueprint
Dental Practices, week one to day ninety.
Run the numbers against your own schedule. A practice carrying 400–800 patients overdue for a six-month cleaning, at $180–350 a hygiene appointment, is holding $72K–$280K of recoverable recall revenue. Add the chair time lost to no-shows and the treatment plans that were presented and never booked, and the leak is six figures before you have spent a dollar on new patients. Count your overdue list and multiply — the number that matters is yours, not an average.
Figures throughout this blueprint are illustrative planning models, not published benchmarks or customer results.
600
overdue patients
the list size used in the model
$265
hygiene appointment
the rate used in the model
6 months
the recall threshold
when Alfred starts the recall journey
Section 01
Week 1 setup checklist
Day by day, zero to fully live.
- Export from Dentrix, Eaglesoft, Curve, or OpenDental as CSV (name, email, phone, last visit date)
- Go to Contacts → Import CSV
- Alfred scores every patient and tags recall-eligible contacts automatically
- Set pipeline stages: Active → Recall Due → Treatment Planned → Lapsed
- Automations → "Recall: 6-Month Overdue"
- Alfred identifies every patient 6+ months out and auto-enrolls them
- Set quiet hours: Settings → Business → Quiet Hours → no messages after 7pm or before 8am
- Review the 3-touch message sequence and confirm your booking link is set
- Automations → "Appointment: Confirmation + Reminder"
- Connect your scheduling link (Weave, NexHealth bridge URL, or practice website)
- This runs for every upcoming appointment automatically — no front desk action needed
- Front desk can still override or cancel reminders per patient from the Inbox
- Automations → "Win-Back: No-Show Recovery"
- Alfred triggers automatically 2 hours after a missed appointment
- Sequence: Day 0 (2hr) → Day 3 → Day 10
- Watch your own no-show rate for the 30 days after — that is the number to judge it on
- Settings → Team → Invite your front desk coordinator with Member role
- They see the Unibox — email, web chat, and social DMs — with AI Reply Agent drafts ready to approve
- They cannot edit journeys or billing — keeps it clean
- Set up mobile notifications so they catch replies in real time
Section 02
3 journeys to start with
The ones that matter most here. Launch them in week one.
Recall: 6-Month Overdue
Who: Every patient 6+ months since their last cleaning
Whole list
Works the entire overdue list on a fixed cadence instead of whoever the front desk gets to
Message sequence
Day 1 — Friendly recall email: "Hi [Name], it's been about 6 months since your last visit…"
Day 5 — Email with educational content: oral health tip + booking link
Day 14 — Final nudge: "We have openings this week — book in 30 seconds"
Appointment Confirmation + Reminder
Who: Every patient with an upcoming scheduled appointment
Same day
Confirms, reminds, then recovers the same day — chair time is only lost if nobody notices
Message sequence
72hr before — Confirmation request: "Confirm your appointment [date/time]?"
24hr before — Reminder with directions + parking info
2hr before — "See you in 2 hours!" day-of nudge
Treatment Plan Follow-Up
Who: Patients who received a treatment plan but haven't scheduled
Presented
Follows up on presented-but-unbooked plans, which otherwise rely on the patient remembering
Message sequence
Day 3 — Check-in: "Just following up on the treatment plan Dr. [Name] discussed…"
Day 10 — Educational content about the procedure + financing mention
Day 21 — Final: "We can help make this work with payment options"
Section 03
Daily routine
Five to fifteen minutes a day keeps Alfred compounding.
Morning
5 min
Open the Decision Brief
Alfred ranks the day's highest-value moves with dollars attached: "14 patients due for recall this week (~$2,800). 3 no-shows yesterday — recovery messages already sent. 2 treatment-plan patients ready to re-approach." Approve what you want; Alfred runs the rest.
Confirm today's appointments
Anyone who hasn't confirmed gets a gentle nudge from Alfred. You see confirmation status in real time on the Today tab.
Clear the Inbox
Email, web chat, Instagram & Facebook DMs, and reviews land in one queue. Most overnight recall replies are one-click approvals — "Yes, I'd like to book" → Alfred sends the booking link in your practice's voice.
Midday Check
2 min
Confirmation status
Any patients still unconfirmed for this afternoon? Alfred handles it — check that the nudge went out.
Scan for replies
Any patients responding about rescheduling? Handle personally or let Alfred suggest a time.
Monday Weekly
15 min
Recall performance
Analytics → How many recalls confirmed last week? Track against your 18% target.
Chair utilization vs. no-shows
Is the no-show rate trending down? A 1% drop on 50 appointments/week = ~$1,800/month recovered.
Treatment plan conversion
How many treatment plan follow-ups converted? Enroll any new unscheduled patients this week.
Section 04
30 / 60 / 90 day markers
What to look for at each milestone, so you can tell it is working.
30 Days
Overdue list enrolled
100%every patient past their recall date in the journey
Appointments confirmed
Every bookingconfirmation and reminder running on all of them
No-show rate
Trending downmeasured against your own pre-Alfred baseline
60 Days
Recalled revenue
Tracked per playRevenue Pulse shows which journey booked which appointment
Unscheduled treatment plans
Trending downpresented plans converting instead of expiring
Active journeys
All chosen packs liverecall, reminders, and treatment follow-up enrolling automatically
90 Days
Chair utilization
Trending upagainst your own baseline, from recall and fewer no-shows
Attributed vs. plan cost
Visible in one placeRevenue Pulse puts both numbers side by side — judge it yourself
Front-desk time on outreach
Near zerono manual confirmation calls or recall lists
Pricing
Pays for itself in one
recovered patient.
A part-time marketing coordinator costs $2,500/mo and doesn’t work weekends. Alfred does. From $350.
Lite
$350/mo · getting started1,000 contacts · 5,000 emails · 3 journey packs · website chat + email, 24/7
Start free trialPro
$500/mo · most popular5,000 contacts · 20,000 emails · 5 journey packs · custom sending domain
Start free trialPremium
$800/mo · full autopilot10,000 contacts · 50,000 emails · all 8 journey packs · Instagram + Facebook · team seats
Start free trial14-day trial. No card. Cancel anytime. · See pricing →
Speaks patient language
No "patient" copy in a restaurant. No "diner" copy in a SaaS app. Alfred adapts every message to your patients.
Setup is a conversation
Describe your business in a chat — Alfred proposes your blueprint and first journeys. No flowchart builder, no 4-week implementation.
AI Reply Agent + Unibox
Every inbound message lands in one Unibox. The AI Reply Agent fires back within minutes — tone-matched drafts per patient, objections handled, visitors qualified 24/7.
Ready to put Alfred
to work?
14-day trial. No card. Alfred starts surfacing revenue moves the moment you import your patients.