Skip to main content

Dental practices

Behind every smile is someonewho chose you.

Patients book cleanings and exams from the chair and ask if you take their plan. Alfred runs recall for you.

Free to start. Paid plans from $20/mo. See pricing

Riverside Dental

Primary care · Family · Wellness

Good afternoon.

Ask our team a question, or reach reception.

Ask Alfred anything…
  • Book an appointmentFind the next available time
  • Patient formsCheck in and complete forms

New patient special

Exam, X-rays and cleaning for $99.

Book a visit

How did we do?

Tap a star. It takes two seconds.

Not greatLoved it
Quick questionHelp us look after you.

What brings you in?

  • AA cleaning or checkup
  • BSomething hurts
  • CCosmetic work

Subscribe

Offers and news from Riverside Dental. No spam.

you@example.comSubscribe
Example portal
  • No app

    patients scan from the chair

  • Any hour

    cleanings booked from the waiting room

  • Your OK

    before any follow-up is sent

  • EN + ES

    In each customer’s language

  • Book a visit

    Pick a provider and an open time right in the portal, or open your own scheduler, from the chair in the waiting room.

  • Ask Alfred

    Typed right on the portal: hours, prices, parking, what to expect. Answers come from your own website.

  • Leave a review

    Asked at the right moment, sent straight to your Google page.

  • Join your list

    Their email, from the Subscribe card, for the follow-ups. Nothing sends until you approve it.

Get started fast

Up and runningin three steps.

  1. 01

    Build your portal

    Start from your dental website: Alfred fills in your hours and contact details, and you add cleanings and exams with their length and price.

  2. 02

    Print your QR

    Print it for the front desk, each operatory and the take-home bags with the new toothbrush.

  3. 03

    Start capturing leads

    Patients book their six-month cleaning before they leave and ask about insurance from the chair.

For dental practices

Six months is a long time to remember a cleaning.

A dental practice lives on recall. Patients mean to book their next cleaning and forget, and new patients mostly want to know if you take their insurance. The portal handles both.

  • Check in from the waiting roomFirst name and booking email, nothing about the visit. The front desk sees each arrival next to the day’s bookings.
  • Book a cleaning or examNew patient exam, cleaning or whitening, with an open time from your calendar.
  • Ask about insuranceThe agent answers from the plans on your own site and suggests booking so you can confirm.
  • Claim the new patient specialA picture card shows your offer, with a button to book it.
  • Tell you what brings them inA survey card asks if it is a checkup, pain or cosmetic work, before they arrive.
A dental hygienist checking a smiling patient’s teethSee the live demo portalRiverside Dental

One QR on the front desk, recall and reviews behind it

Riverside Dental

Do you take my insurance?

We work with most major plans. Share your provider and I can check, or book a visit and we will confirm it for you.

Delta Dental. Can I book a cleaning?

Cleaning booked

Tuesday · 2:15 PM

A confirmation email is on its way, with a reminder the day before.

Built for how you work

Recall that runs itself.

  • Recall lists nobody gets through

    On Pro, upload an export from your practice software and Alfred shows which patients are overdue for a cleaning, then emails them when you approve it.

  • “Do you take my insurance?” all day

    The agent answers from the plans listed on your own site and invites them to book so you can confirm.

  • Hygienists waiting on no-shows

    A reminder the day before every visit and, on Pro, an email offering a new time after a missed one.

  • Nervous new patients

    They can read what a first exam involves and ask questions in private before they book, without phoning the front desk.

Alfred handles front-desk work: bookings, reminders, questions about hours and services, and reviews. It is not a place for medical records, so keep treatment and health details out of chat. How we handle health data

Use case · Clinics & Practices

See a week with Alfred

A dental practice whose front desk stops living on hold: the setup, a week moment by moment, the time and money in play, and what to do first.

Larkspur Family Dental is a fictional business. The numbers are worked out from stated assumptions.

Read the use case
  • Hours a week back, worked out line by line
  • Money in play, with cited industry numbers
  • Four things to do this week

Simple, transparent pricing

Build your price

Pick a plan, then add only what you need. The price updates as you go.

Billing period

1. Pick a plan

More than 5,000 customers or 25 people? Talk to us

2. Add what you need

Need more locations or a team? That’s Pro.

$199 once

Your monthly price

$20/mo

  • Starter plan$20

What checkout charges, billed monthly. Cancel anytime.

Get Starter

Starter includes

Everything in Free, plus

  • No “Powered by Alfred” badge
  • Agent in your portal: answers and books
  • Before the visit: booking reminder
  • After the visit: review & referral
  • When customers reply to a follow-up, it lands in Conversations
  • Up to 1,000 customers
  • About 300 agent replies a month

Start free. Your portal and QR never expire. Agent replies are metered from your included credits; top up only if you outgrow them.

A smiling woman looking at her teeth in a hand mirror

A more personal experience

Every patient back for their cleaning.

Alfred keeps in touch from one cleaning to the next, in your practice’s own words, and nothing goes out until you approve it.

  • A reminder the day before, so the hygienist is not waiting.
  • After the visit, a review ask, and happy patients can send a friend or family member.
  • A new patient asks about a visit. Alfred replies and invites them to book.
  • Asked about a cleaning or insurance in the chat but did not book? A next-day note with a link to book.

Frequently asked questions

Straight answers.

Everything you need to know, in a few clicks.

Still have a question? Ask us
Is it HIPAA compliant?

No Business Associate Agreement is in place today. Alfred is for bookings, reminders and front-desk questions, and patients should keep health details out of chat.

Does it connect to Dentrix, Eaglesoft or Open Dental?

Not directly. Export your appointments from your practice software and upload the file. Alfred keeps visit dates, services and status to work out who is due, never notes or payments.

Can patients book an emergency appointment?

They can book any open time you offer, and the agent can share your emergency number. For real emergencies the contact row gives them one tap to call you.

Can the agent check someone’s insurance?

No. It answers from the insurance information on your own site and invites the patient to book, so your team can confirm coverage.

Do you see kids? Can parents book for them?

Parents book like anyone else, choosing the visit and the time. If you list family or pediatric care on your site, the agent says so.

How does recall work?

Recall is part of Pro. Upload your appointment history, and Alfred finds patients who are due back and, once you approve the message, emails each one with a link to book.

Can hygienists and dentists have separate calendars?

Yes. Each provider can have their own calendar, so cleanings book with hygienists and exams with dentists.

What goes in the take-home bag?

A card with the QR code. When it is time for the next cleaning, the portal is one scan away.

Can we promote a new patient special or whitening offer?

Yes. A picture card shows the offer with a photo and a button to book it. Change it whenever the offer changes.

Will it remind patients the day before?

Yes, with the booking reminder switched on. Each booking made through the portal gets an email the day before, and the booking screen lets patients add the visit to their calendar.

Can patients fill in forms before the visit?

The portal can link to the patient forms you already use, so new patients finish them at home instead of in the waiting room.

Your next cleaning isone scan away.

Build your dental portal today and let recall take care of itself.

Get your free front desk assessment