AI Reply Agent
Never let a warm patient go cold.
The AI Reply Agent answers every patient message in minutes — handling questions, booking visits, and keeping every channel in one Unibox. 24/7, in your practice’s voice.
14-day free trial · No credit card required · Clinical questions always escalate to a human
Speed to lead
First to reply. Every time.
The moment a patient writes in, the window opens — and closes fast. The AI Reply Agent fires back in minutes, so you're always first, always relevant, and never leaving revenue sitting in an inbox overnight.
Hi — do you offer B12 shots? What do they run, and can I get in this week?
We do! B12 injections are $35, or $120 for a 4-pack. We have Thursday 11:30 AM and Friday 2:15 PM open this week — want me to hold one for you?
After hours. Nobody at the desk. Patient booked anyway.
Your voice
Replies that sound like your practice.
Pick a tone once and the agent speaks your language on every reply. Not a bot. Not a template. Your best front-desk day — every day.
Agent’s tone of voice
“We’d love to see you Thursday — I’ll save you the 11:30!”
Friendly
Professional
Direct
Apologetic
Excited
Always booking
Fills your calendar while you sleep.
Interested patient? The agent shares your booking link, handles the back-and-forth, and gets the visit on the calendar — automatically, with zero involvement from your team.
Could I come in Thursday for the consult?
Book with Radiance Wellness
calendly.com/radiance-wellness/consult
Visit booked
New-patient consult
Thursday · 11:30 AM · Sarah M.
Built for healthcare
Handles questions. Knows its limits.
Pricing, hours, packages, prep instructions — the agent answers instantly from your practice's knowledge. Anything clinical gets flagged and routed to your team. Alfred never gives medical advice.
“Do I need to fast before my panel?”
Yes — 10 to 12 hours, water is fine. Morning slots make it easiest; want me to find you one?
“Is semaglutide safe with my thyroid medication?”
Great question for your provider — I’ve flagged this for the clinical team and they’ll follow up directly. Would you like to book a quick call in the meantime?
Human in the loop
Your rules. Your control.
Run in Approve mode and review every reply before it sends. Or flip to Autopilot for routine messages and let the agent handle them — flagging only what genuinely needs a second opinion.
Draft ready · needs approval
To: James L. · Re: Package renewal
Hi James — your 6-visit package wraps up this week. Renewing now keeps your current rate locked in; want me to set that up before Friday?
One queue
Every channel. One Unibox.
Email, web chat, Instagram DMs, portal forms — every conversation lands in one queue, clearly marked. The agent resolves the routine, you see exactly what it said, and nothing slips through.
Unibox
3 threads · 1 needs youSarah M.
Web chatPriya N.
EmailJames L.
InstagramYour front desk, always on.
Tell Alfred the goal. The AI Reply Agent handles the conversations — and your Unibox shows you everything it said.
No credit card required